Approved to host

Thank you for signing up to host with Refugees at Home. As one of our approved hosts, you’re now part of a growing community of people helping to make a very real difference for those coming to the UK seeking safety and stability.

Joining our host Portal

You’ll shortly receive an email invitation to join our Portal. This is a secure platform for us to provide hosts with information about potential guests. Please take the time to read through the instructions in the email, and provide as much relevant information as possible to guarantee a good match with a guest. If for any reason you’re not able to access the Portal, please inform our Placement Team straightaway.

What happens next?

If a guest in your area is referred to us, we may contact you to see if you’d be happy to accept a placement. We’ll always account for preferences you’ve specified during the application process, as well as your availability. As a newly approved host, your first placement with us is likely to be a shorter one.

We can only go by the information that you yourself have provided, so please keep us up to date if anything changes that might affect a placement.

If you agree to host a guest, we’ll get in touch to guide you through the next steps.

Information and advice for hosts

We’ve put together a handy guide for potential and new hosts. Featuring the experiences and wisdom of some of our existing hosts, it covers a range of topics including hosting during Ramadan, household finances, and supporting guests with limited English. Read it here.

Hear from other hosts

We know that every placement is different and there’s not a ‘correct’ way to host, but we understand that many of you are keen to find out more about other people’s experiences.

Visit our stories page to read the accounts of other hosts, as well as their guests, and see just how different each placement can be.

If you’re interested in connecting with local hosts, we’ve set up a series of ‘Hubs’ across the UK to help our active supporters come together and share experiences, ideas, and questions. Visit our dedicated Hubs page to see if one exists in your area and how you can join.

Any other questions?

If you have any queries or concerns, please don’t hesitate to get in touch at info@refugeesathome.org.